Shipping
US domestic shipping
shipping & handling charges for all destinations within the united states & puerto rico will be listed upon checkout accordingly.
please allow 5-7 business days for shipping on all US orders.
International shipping
we are not yet set up for international shipping, but hope to be in the future. stay connected by joining our mailing list to be the first to know when we open our doors overseas!
Returns & Exchanges
No Returns
due to the beauty, delicacy and rarity of our products, all helen the brand vintage and handmade goods are final sale.
prior to sale, all pieces are inspected for quality, cleanliness and any potential imperfections* as well as measured to spec for sizing clarity. please be mindful in considering all details listed about your garment including it’s measurements before confirming your purchase.
Exchanges | 10 Days to Notify
we want you to be just as obsessed with your purchase when you try it on for the first time as when you saw it online. but human error exists, and so exceptions may be made if we are notified within 10 days of your receiving the item, and discussing the valid issue. in this case, an exchange or store credit for new merchandise may be provided.
*disclaimer: vintage pieces have been sourced with careful consideration of inevitable aging qualities and therefore may have small imperfections that we consider part of their character and story. any of these character traits will be noted in product description.